[JIRA] Created: (JENKINS-10744) Mail server does not send fully qualified hostname

Mail server does not send fully qualified hostname
--------------------------------------------------

                 Key: JENKINS-10744
                 URL: https://issues.jenkins-ci.org/browse/JENKINS-10744
             Project: Jenkins
          Issue Type: Bug
          Components: mail
            Reporter: Christian Weiske


The jenkins-ci.org mail server does send a fully qualified hostname on SMTP HELO, which causes mails to get rejected by some mail servers. I personally did not get the confirmation mail for [hidden email] because the server rejected the mails.

Solution: Instead of {{cucumber}}, send a hostname like {{cucumber.jenkins-ci.org}}


SMTP log:
{code}
NOQUEUE: reject: RCPT from 63-246-20-93.contegix.com[63.246.20.93]:
 504 5.5.2 <cucumber>: Helo command rejected: need fully-qualified hostname;
 from=<[hidden email]> to=<[hidden email]>
 proto=ESMTP helo=<cucumber>
{code}

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    [ https://issues.jenkins-ci.org/browse/JENKINS-10744?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=154454#comment-154454 ]

sogabe commented on JENKINS-10744:
----------------------------------

Workaround:
  See http://www.oracle.com/technetwork/java/faq-135477.html#helo
{quote}
You may also set the "mail.smtp.localhost" property to the name you want to use for the HELO command.
{quote}

> Mail server does not send fully qualified hostname
> --------------------------------------------------
>
>                 Key: JENKINS-10744
>                 URL: https://issues.jenkins-ci.org/browse/JENKINS-10744
>             Project: Jenkins
>          Issue Type: Bug
>          Components: mail
>            Reporter: Christian Weiske
>
> The jenkins-ci.org mail server does send a fully qualified hostname on SMTP HELO, which causes mails to get rejected by some mail servers. I personally did not get the confirmation mail for [hidden email] because the server rejected the mails.
> Solution: Instead of {{cucumber}}, send a hostname like {{cucumber.jenkins-ci.org}}
> SMTP log:
> {code}
> NOQUEUE: reject: RCPT from 63-246-20-93.contegix.com[63.246.20.93]:
>  504 5.5.2 <cucumber>: Helo command rejected: need fully-qualified hostname;
>  from=<[hidden email]> to=<[hidden email]>
>  proto=ESMTP helo=<cucumber>
> {code}

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evernat updated JENKINS-10744

Mail server does not send fully qualified hostname

Change By:	evernat (20/Oct/12 8:57 PM)
Component/s:	infrastructure

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evernat updated JENKINS-10744

Mail server does not send fully qualified hostname

Change By:	evernat (20/Oct/12 8:58 PM)
Assignee:	R. Tyler Croy

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evernat commented on JENKINS-10744

Mail server does not send fully qualified hostname

Is it still an issue?

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Christian Weiske commented on JENKINS-10744

Mail server does not send fully qualified hostname

I've tried to register again, and do get now a proper helo: from=<[hidden email]> to=<[hidden email]> proto=ESMTP helo=<jenkins-ci.org>

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Christian Weiske edited a comment on JENKINS-10744

Mail server does not send fully qualified hostname

I've tried to register again, and do get now a proper helo: from=<[hidden email]> to=<[hidden email]> proto=ESMTP helo=<jenkins-ci.org>

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Christian Weiske resolved JENKINS-10744 as Fixed

Mail server does not send fully qualified hostname

Change By:	Christian Weiske (22/Oct/12 6:06 AM)
Status:	Open Resolved
Resolution:	Fixed

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